Tags are pre-defined snippets of text that can be accessed through a simple command. In Tickets, they can be accessed through the command
Each tag has a 16 character ID assigned to it, which is what is used to access it.
To create tags, you'll use the
t!managetags command (or
t!mt). This command has 4 subcommands:
If it is less confusing, there is a tag management page available on the web UI for easy management, as some users feel the command is too complex.