Tickets
Join the Loading... servers using Tickets today
Tickets is simple, customisable and powerful Discord ticket system complete with a web UI. Learn how to get up and running in under 30 seconds today.
Why Tickets?
Trusted by tens of thousands of server owners, Tickets is the ultimate solution to make providing support to your users simple and efficient.
Feature Rich
We are always innovating and creating new features exclusive to Tickets to extend the benefits gained from using the service.
Bleeding Edge
Tickets is always the first bot to make use of new Discord features. We were the first bot to offer slash commands, and the first ticket bot to offer buttons.
Reliable
Tickets is built with redundancy and scalability as a core competency. In fact, we designed almost everything from the ground up to ensure that the bot can run for months on end with zero downtime.
Trusted by the best
Finding an excellent way to provide help to our community members wasn't easy. This bot was the solution - Powerful ticket system with an easy to understand web dashboard, the option to customize the bot, and a great support network.
We at IdleRPG use Tickets Bot to provide in-depth support to individual users and create space for private discussion with staff. It's been a huge improvement from a single support channel and private DM conversations with users.
Our pièce de résistance: Whitelabel
With whitelabel, you can customise the bot's name, avatar and status to completely remove all branding from the service.
Purchase now
Features
Reaction Panels
Let your users open support tickets with a single click, with a separate button for each topic
Find out moreTranscripts
Automatically save a transcript of tickets when closed, encrypted and stored securely in the cloud
Find out moreClaiming
Your support representatives can claim tickets to keep things professional by letting the user have a direct conversion
Find out moreUser Feedback
Tickets can collect user feedback on the service provided and provide statistics to you about the ratings received
Find out moreTags
Store common answers accessible through a short command to save time when answering tickets
Find out moreSupport Teams
Create separate support teams for each type of ticket you deal with, allocated to different panels
Find out moreReady to get started?
The setup process is very simple and well documented - it'll only take you 2 minutes. If you have any queries, we'll be more than happy to answer them in our support server.
Let's go