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Tickets

Join the Loading... servers using Tickets today

Tickets is simple, customisable and powerful Discord ticket system complete with a web UI. Learn how to get up and running in under 30 seconds today.

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Why Tickets?

Trusted by tens of thousands of server owners, Tickets is the ultimate solution to make providing support to your users simple and efficient.

Feature Rich

We are always innovating and creating new features exclusive to Tickets to extend the benefits gained from using the service.

Bleeding Edge

Tickets is always the first bot to make use of new Discord features. We were the first bot to offer slash commands, and the first ticket bot to offer buttons.

Reliable

Tickets is built with redundancy and scalability as a core competency. In fact, we designed almost everything from the ground up to ensure that the bot can run for months on end with zero downtime.

Trusted by the best

Finding an excellent way to provide help to our community members wasn't easy. This bot was the solution - Powerful ticket system with an easy to understand web dashboard, the option to customize the bot, and a great support network.

We at IdleRPG use Tickets Bot to provide in-depth support to individual users and create space for private discussion with staff. It's been a huge improvement from a single support channel and private DM conversations with users.

Our pièce de résistance: Whitelabel

With whitelabel, you can customise the bot's name, avatar and status to completely remove all branding from the service.

Purchase now
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Features

Reaction Panels

Let your users open support tickets with a single click, with a separate button for each topic

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Transcripts

Automatically save a transcript of tickets when closed, encrypted and stored securely in the cloud

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Claiming

Your support representatives can claim tickets to keep things professional by letting the user have a direct conversion

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User Feedback

Tickets can collect user feedback on the service provided and provide statistics to you about the ratings received

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Tags

Store common answers accessible through a short command to save time when answering tickets

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Support Teams

Create separate support teams for each type of ticket you deal with, allocated to different panels

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Ready to get started?

The setup process is very simple and well documented - it'll only take you 2 minutes. If you have any queries, we'll be more than happy to answer them in our support server.

Let's go